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E-Bike APP

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Order cancellation

Other additional information

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E-Bike APP

One-Stop Smart Mobility Solution

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After-sales support

Returns & cancellations

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E-Bike APP

One-Stop Smart Mobility Solution

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Frequently Asked Questions

Which payment methods do spacevelo. bike accept?

Credit/Debit Card (Shop Pay, PayPal, Klarna, Affirm, Visa, etc.)

How can I cancel my order?

Contact our customer service or email info@spacevelo.com. We will handle it for you within 24 hours.

Can you deliver to Canada/Australia/other countries?

Yes, but you need to contact our customer service and there will be other fees.

When will I receive my refund?

Contact our customer service or email: info@spacevelo.com
We will handle your issue as soon as possible